We offer great pay, amazing benefits and opportunity to learn and grow in every role. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. Here, you’ll have the ability to make an impact and create positive change. Our connected solutions are making communities stronger and enabling energy efficiency. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Experience analyzing data, preparing reports and making recommendations.Experience in web design, ecommerce, graphic design, UX or related field.Strong experience with Google Sheets & Slides.Advanced training on user experience (UX) from a qualified institution (Human Factors International, Bentley University etc.).Project management experience in Agile environment.Six or more years of relevant work experience.Bachelor's degree or four or more years of work experience.Researching to understand industry trends and best practices and use this knowledge gained through research to drive the strategy, develop customer requirements, and build financial models/business cases.Įnsuring your area of My Business functionality and programs have appropriate reporting to understand customer utilization and conversion analysis for the desktop and app. Using agile practices to develop business cases, user stories, prioritizing work efforts based on impact.īeing the subject matter expert and acting as the champion for My Business - using strong people and communication skills to drive functionality awareness, socialize changes, align on strategies. Manage multiple highly complex projects at one time - owning projects from beginning to end including development and management of a robust roadmap. Utilizing understanding of ROIs and analysis mindset to uncover big opportunities to move digital forward.Ĭompare and prioritize many ideas & projects to ensure the highest value items are being delivered first.ĭraft the vision message and deliver it to our executives & stakeholders. You’ll craft the vision and lead the innovative customer experience strategy that will provide the best online experience.ĭeveloping strategies to implement cross-sell and up-sell opportunities, including retargeting, on key Verizon products and solutions within My Business and My Verizon for Business Appto drive revenue and conversions. Understanding and balancing the needs of the business and the digital audience, you’ll create a highly engaging digital user experience and functional programs to achieve our goals through our B2B customer self-service portal, My Business and our My Verizon for Business App. As the Product Manager - My Business (Wireless) Digital and Customer Experience, you'll be on a digital product team focusing on driving cross-sell and upsell opportunities tasked with reshaping the future of digital inside Verizon Wireless.
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